Invoicing model and automatic client invoicing
Understand the bookôtels invoicing system and enable automatic invoicing to your clients from your profile.
bookôtels automatically manages invoicing between the various parties in the booking chain. This guide explains the platform's invoicing model and how to enable automatic invoicing to your clients.
The invoicing model
Each confirmed booking generates up to three accounting documents:
| Document | Issuer | Recipient | Content |
|---|---|---|---|
| Platform invoice | bookôtels | Agent (you) | Net amount of the booking (supplier rate) |
| Credit note (if cancelled) | bookôtels | Agent (you) | Amount refunded to the client |
| Agent → client invoice | Agent (you) | Your client | Total amount paid by the client (net rate + your margin) |
Note
The platform invoice (bookôtels → Agent) is always generated automatically. The credit note is issued only in case of cancellation or refund.
Numbering and compliance
- Compliant sequential numbering: FA-YYYY-NNNNNN (invoices) and AV-YYYY-NNNNNN (credit notes)
- VAT legal notice: “VAT not applicable, art. 293 B of the French Tax Code”
- Complete legal information for the issuer and recipient (company name, registration number, address)
- Invoices are sent by email as PDF and archived on the platform for 10 years
Enable automatic client invoicing
By default, bookôtels does not generate an invoice from you to your clients. You can enable this option so the platform automatically issues an invoice in your name for every confirmed booking.
Complete your legal information
Your legal information must be complete in Settings › Billing: company name, registration number, registered address. It appears on the invoices you issue.
Open the billing settings
In the side menu, click “Profile”, then go to the billing section.
Enable the option
Turn on the “Automatic client invoicing” toggle. A message will confirm activation.
Warning
Activation requires complete legal information (company name, registration number, address). If the option stays greyed out, complete them in Settings › Billing: the missing fields are shown to you.
Client invoice content
When the option is enabled, each confirmed booking automatically generates an invoice issued in your name:
- Issuer: your company (company name, registration number and address from your settings)
- Recipient: your client (name, email, contact details)
- Line items: service description, quantity, unit price, total
- Total amount: net rate + your margin (the price paid by the client)
- The invoice is sent as a PDF by email directly to your client
Tip
If you manage your own invoicing outside bookôtels, you can leave this option disabled. You remain free to issue your own invoices with your accounting software.