Contact us
Contact the Bookotels team
Have a question about the platform, need help with a booking or want to discover Bookotels? Our team responds to all requests within 24 business hours.
Technical support
Need help with the platform? Our technical team resolves your issues quickly.
[email protected]Support hours
Monday — Friday: 9:00 AM — 6:00 PM (Paris time)
Saturday — Sunday: Closed
Information
FAQ
What is the support response time?
We respond within 24 business hours (Monday–Friday). Gold, Platinum and Diamond agents get priority response.
How to report an urgent issue?
Contact [email protected] with subject 'URGENT' and your booking reference.
Can I request a demo?
Yes! Email [email protected] with your agency name and availability.
Is Bookotels available outside France?
Bookotels is accessible from any country. Bookings cover 180+ countries.